The Do Not Call Register Act

The Australian Communications & Media Authority (ACMA) Do Not Call Register, established under the Do Not Call Register Act 2006 (DNCR Act), provides Australians with the opportunity to opt out of receiving most telemarketing calls. Under the DNCR Act, it is prohibited to make an unsolicited telemarketing call to a number listed on the register without consent, unless the call falls within an exempt category.

The ACMA have recently released the DNCR Act Compliance Guide which has been designed to provide telemarketers with ‘best practice’ guidance about measures they can take to comply with the key requirements of the Do Not Call Register Act 2006 (DNCR Act).

The Compliance Guide was developed by the ACMA in consultation with relevant industry input, and incorporates information gathered by the ACMA through its investigations into non-compliance. Put simply, the ACMA has looked to industry for what does work, and has observed through its investigations what doesn’t.

The REIA feels it is important for all members of the real estate industry to familiarise themselves with the Compliance Guide.

As well as having a thorough understanding of the Compliance Guide, the REIA also need to make it very clear that all members of the real estate industry need to comply with the law when telemarketing.

To view a copy of the Compliance Guide, click here.